
Francis Walsh’s Managing Writing Course
How To Write for Success
in the Public Sector
Here is a simple, effective, customised, on-line training program to help you succeed in your work for government.
Learn everything you need to know from one of the most experienced and knowledgeable public sector writing trainers.
This condensed course is presented in text and in audio form to help you to understand and retain the crucial skills you need to help you to succeed.
Click on Start here (below) to see more details about the aim and objectives of the course and much more. You can also complete a short test to see if the Managing Writing Course is right for you.
By following this link, you can also start the course application process.
Scroll down for a brief insight into the course and Francis Walsh’s background including his client list.
Get the knowledge and experience you need quickly and efficiently.
Some 50,000 public sector staff have attended Francis Walsh’s training programs.
Francis Walsh has been a consultant to almost 300 federal, state, territory, and local government organisations and agencies.
He has been an on-going source of high level professional development for over 30 years.
What You Will Learn
The Reader
Reading Messages
How people read
The shortcuts readers take
Their preferred patterns
Their literacy levels
What influences their reading
The purpose of message structures
The Writer
Writing Confidently
How you present yourself in writing
Your strengths and weaknesses
Your emotional disposition
Unblocking writer’s block
Making yourself credible
The Message 1
Planning Structures
Planning with parallelism
Structure is purpose
Information
Conviction
Persuasion
Heading meanings
Narration
The Message 2
Connecting Thoughts
Winning an argument
Fallacies
Paragraphs
Sentences
Links
Passive and active voice
The Message 3
Controlling Words
Words
Making the reader think or feel
Static and dynamic words
Commonly misused words
The Message 4
Deploying Technology
Making your message readable
AI and other technological supports
The Message 5
Detailing Professionally
Copy editing
Punctuation
Subject-verb agreement in number
Spelling
Type and page layout
Now that you have finished
How The Course Works
Analysis of your writing helps us customise the course for you
Issues and solutions in bite-sized lessons
Examples, exercises and memory prompts
Ongoing support and encouragement
Course fee: $900 (including GST)
About Me
I’m Francis Walsh. I have been helping public sector staff improve their understanding and skill in writing
for over 30 years.
As a consultant to almost 300 public and private sector organisations, I have developed a set of training skills that provides you with everything you need to know to inform, convince and persuade your ministers, executives, supervisors, peers, staff, clients and customers.

Using simple but powerful insights and techniques, your training course will put you in control of all the messages you write: emails, letters, reports or submissions.
Effectively manage your communication in the
ever-changing, ever-demanding public sector.
Clients of Francis Walsh
Francis Walsh has provided many communication and training consultancy services to staff from the following organizations.
+ Consulted multiple times.
Armed Forces
Australian Defence Force Academy
Department of Defence (Australian Government) +
Defence Housing Authority (Australian Government) +
Department of Veterans’ Affairs (Australian Government) +
Arts, Archives and Museums
Arts Victoria
Australian Museum
Australian National Gallery +
Australian War Memorial +
Carclew Youth Arts Centre (SA)
Far North Queensland Aboriginal Arts Unit
Multimedia Victoria
National Archives of Australia +
National Film and Sound Archive +
National Library of Australia +
National Portrait Gallery +
Powerhouse Museum (NSW)
State Library (NSW)
Border Protection
Australian Customs Service +
Australian Quarantine and Inspection Service +
Refugee Review Tribunal (Australian Government)
Department of Immigration and Multicultural Affairs (Australian Government) +
Business, Employment, Industry and Information Technology
Austrade +
Australian Government Information Management Office +
Australian Trade Commission
Canberra Connect (ACT)
Department of Commerce (NSW)
Department of Employment and Training (Qld)
Department of Industrial Relations (Qld) +
Department of Industry, Tourism and Resources (Australian Government) +
Department of Information Technology and Management (NSW)
Department of Innovation and Information (Qld)
Department of Innovation and Information Economy, Sport and Recreation (Qld)
Department of Innovation, Industry and Regional Development (Vic.)
Department of Innovation, Industry, Science and Research (Australian Government)
Department of State Development (Qld)
Independent Competition and Regulatory Commission (ACT)
Industrial Relations Victoria
Industry Commission (Australian Government)
InTACT (ACT) +
Invest Australia
IP Australia +
Melbourne Market Authority
National Office of the Information Economy (Australian Government) +
Productivity Commission (Australian Government) +
Remuneration Tribunal Secretariat (Australian Government)
WorkCover (ACT) +
WorkCover (NSW)
Communications
Australian Broadcasting Authority +
Australian Communications Authority +
Department of Communications, Information Technology and the Arts (Australian Government) +
SBS Television
Spectrum Management Agency (Australian Government) +
Community Services
AusAID (Australian Government) +
Australian Competition and Consumer Commission +
Australian Institute of Family Studies
Centrelink (Australian Government) +
Child Support Agency (Australian Government) +
Comcare (Australian Government) +
Commission for Children and Young People (NSW)
Commission for Children and Young People (Qld)
Commissioner for Children and Young People and Child Guardian (Qld)
Commonwealth Rehabilitation Service (Australian Government)
Department of Communities (Qld)
Department of Community Services (NSW)
Department of Disability, Housing and Community Services (ACT)
Australian Safety and Compensation Commission
Department of Employment and Workplace Relations (Australian Government) +
Department of Families (Qld)
Department of Families, Community Services and Indigenous Affairs (Australian Government) +
Department of Public Works (Qld)
Department of Public Works and Services (NSW)
Department of Urban Services (ACT) +
Department of Victorian Communities
Long Service Payments Corporation (NSW)
Office of Fair Trading (ACT)
Office of the Director of Equal Opportunity in Public Employment (NSW)
Office of the Status of Women (Australian Government) +
Registry of Births, Deaths and Marriages (NSW)
Education
Department of Education (Qld)
Department of Education and Training (ACT) +
Department of Education and Training (NSW)
Department of Education, Youth and Family Services (ACT)
Department of Education, Science and Training (Australian Government) +
Technical and Further Education (Tas.)
Emergency Services
Bushfire Recovery Taskforce (ACT)
Department of Emergency Services (Qld)
Emergency Management Australia +
NSW Fire Brigades +
Queensland Ambulance Service +
Queensland Fire and Rescue Service +
Rural Fire Services (NSW)
Environment and Conservation
Australian Greenhouse Office
Australian Heritage Commission +
Centennial Park and Moore Park Trust (NSW)
Department of Environment and Conservation (NSW)
Department of Sustainability and Environment (Vic.)
Department of the Environment, Water, Heritage and the Arts (Australian Government)
EcoRecycle Victoria
Environment Protection Authority (NSW)
Environment Protection Authority (Vic.)
Environmental Protection Agency (Qld)
Murray-Darling Basin Commission (Australian Government) +
National Parks and Wildlife Service (Australian Government) +
National Parks and Wildlife Service (NSW)
NSW Heritage Office
Sydney Catchment Authority (NSW) +
Sydney Harbour Foreshore Authority (NSW) +
Finance
Australian Taxation Office +
Commonwealth Bank of Australia +
Commonwealth Grants Commission (Australian Government) +
Commonwealth Superannuation Corporation (Australian Government) +
Department of the Treasury (Australian Government) +
Department of Finance and Administration (Australian Government) +
Department of Treasury and Finance (Vic.)
Department of the Treasury (ACT)
Insolvency and Trustee Service Australia (Australian Government)
Macquarie Bank
Office of State Revenue (NSW)
Queensland Treasury
Royal Australian Mint
Government Administration
Administrative Appeals Tribunal (Australian Government) +
AusInfo (Australian Government) +
Australian Bureau of Statistics +
Australian Electoral Commission +
Australian National Audit Office +
Australian Public Service Commission +
Chief Minister’s Department (ACT) +
Commonwealth Ombudsman (Australian Government) +
Department of Foreign Affairs and Trade (Australian Government) +
Department of Local Government (NSW)
Department of Premier and Cabinet (Tas.)
Department of Premier and Cabinet (Vic.)
Department of the Prime Minister and Cabinet (Australian Government) +
Electoral Commission of Queensland
Office of Public Service Merit and Equity (Australian Government)
Office of the Official Secretary of the Governor General (Australian Government) +
Premier’s Department (NSW)
Queensland Purchasing
Health
Australian Institute of Health and Welfare (Australian Government) +
Australian Radiation Protection and Nuclear Safety Authority
Calvary Health Care (ACT)
Child and Adolescent Mental Health (ACT)
Community and Health Services & Complaints Commission (ACT)
Consumers’ Health Forum +
Department of Ageing, Disability and Homecare (NSW)
Department of Health (NSW)
Department of Health (Qld)
Department of Health and Ageing (Australian Government) +
Department of Health and Community Care (ACT)
Department of Health and Human Services (Tas.)
Department of Human Services (Australian Government) +
Department of Human Services (Vic.)
Disability Services Queensland
Health Protection Service (ACT)
Medicare Australia (Australian Government) +
National Blood Authority
National Health and Medical Research Council +
National Occupational Health and Safety Commission
Private Health Insurance Administration Council
The Canberra Hospital (ACT)
Western Sydney Public Health Unit (NSW)
Housing
Australian Building Codes Board +
Department of Housing (NSW)
Department of Housing (Qld)
Planning and Land Authority (ACT)
Indigenous Affairs
Aboriginal Affairs Victoria
Aboriginal and Torres Strait Islander Commission (Australian Government) +
Aboriginal Hostels Limited (Australian Government) +
Aboriginal Housing Office (NSW)
Australian Institute of Aboriginal and Torres Strait Islander Studies +
Department of Aboriginal and Torres Strait Island Policy (Qld)
Office of Indigenous Policy Coordination (Australian Government)
Office of the Registrar of Aboriginal Corporations (Australian Government)
Legislatures
Department of Parliamentary Services (Australian Government) +
Department of the House of Representatives (Australian Government) +
Department of the Senate (Australian Government) +
Legislative Assembly of the Australian Capital Territory
Parliament of New South Wales
Parliament of Victoria
Local Government
Francis Walsh has conducted courses for hundreds of local government authorities in every State and Territory in Australia and for many in New Zealand, including:
Beaudesert Shire Council (Qld)
Bega Valley Shire Council (NSW)
Blacktown City Council (NSW)
Blue Mountains City Council (NSW)
Caloundra City Council (Qld)
City of Adelaide (SA)
City of Melbourne (Vic.)
Corangamite Shire Council (Vic.)
Council of Camden (NSW)
Fairfield City Council (NSW)
Gold Coast City Council (Qld) +
Golden Plains Shire Council (Vic.)
Gosford City Council (NSW)
Hornsby Shire Council (NSW)
Lake Macquarie City Council (NSW)
Local Government Association of Tasmania
Moonee Valley City Council (Vic.)
Parramatta City Council (NSW)
Randwick City Council (NSW)
Redcliffe City Council (Qld)
Shellharbour City Council (NSW)
Tiaro Shire Council (Qld) +
Whitehorse City Council (Vic.)
Natural Resources and Energy
ActewAGL (ACT) +
Australian Fisheries Management Authority +
Department of Agriculture, Fisheries and Forestry (Australian Government) +
Department of Energy, Utilities and Sustainability (NSW)
Department of Mineral Resources (NSW)
Department of Natural Resources and Environment (Vic.)
Department of Natural Resources and Mines (Qld)
Land and Water Australia (Australian Government) +
NSW Fisheries
Queensland Forestry Research Institute
State Forests (NSW)
Sydney Water Corporation (NSW) +
Wheat Export Authority (Australian Government)
Police, Crime and Law
Attorney-General’s Department (ACT) +
Attorney-General’s Department (Australian Government) +
Attorney-General’s Department (NSW) +
Austrac (Australian Government) +
Australian Federal Police +
Australian Protective Services +
Corrective Services (ACT) +
CrimTrac Agency (Australian Government) +
Department of Corrective Services (New South Wales)
Department of Corrective Services (Queensland) +
Department of Justice (Victoria)
Department of Justice and Community Safety (ACT)
Family Court of Australia
NSW Police
Office of the Director of Public Prosecutions (NSW)
Parliamentary Counsel’s Office (NSW)
Police Integrity Commission (NSW)
Supreme Court of NSW
Regional and Rural
Bureau of Rural Sciences (Australian Government)
Department of Agriculture (NSW)
Department of Primary Industries (Qld)
Department of Primary Industries (Vic.)
Office of Rural Communities (Qld)
Wagga Wagga Agricultural Institute (NSW)
Science
Australian Government Analytical Laboratories (Australian Government)
Australian Pesticide and Veterinary Medicine Authority (Australian Government)
Australian Research Council +
Bureau of Meteorology (Australian Government)
CSIRO (Australian Government) +
Food Standards Australia & New Zealand (Australian Government) +
Geoscience Australia (Australian Government)
National Measurement Institute (Australian Government)
National Registration Authority for Agricultural and Veterinary Chemicals
Office of the Gene Technology Regulator (Australian Government)
Questacon (ACT)
Sport, Gambling and Tourism
Academy of Sport (ACT) +
Australian Sports Commission (Australian Government) +
Australian Sports Drug Agency (Australian Government) +
Australian Tourism Commission (Australian Government)
Bureau of Tourism Research (Australian Government)
Canberra Raiders Leagues Club +
Department of Sport and Recreation (Qld)
Department of Tourism, Racing and Fair Trading (Qld)
Department of Tourism, Sport and Commonwealth Games (Vic.)
Sydney Olympic Park Authority (NSW)
Tourism NSW
Tourism Victoria
Victorian Commission for Gambling Regulation
Transport
Airservices Australia (Australian Government) +
Australian Transport Safety Bureau +
Canberra Airport (ACT)
Civil Aviation Safety Authority (Australian Government) +
Department for Transport, Energy and Infrastructure (SA) +
Department of Main Roads (Qld) +
Department of Transport (Qld) +
Department of Transport and Regional Services (Australian Government)
Motor Accidents Authority (NSW)
Roads and Traffic Authority (NSW)
State Rail Authority (NSW) +